Frequently Asked Questions
Find answers to our most frequently asked questions.
Orders & Support
How can I check my order status?
How can I check my order status?
By setting up a customer account with us, you can easily access your order status and complete order history. In addition, you'll receive news about our latest promotions, collection launches, and other exciting updates.
Can I change my shipping address after my order is placed?
Can I change my shipping address after my order is placed?
When an order is placed, it is immediately sent to our various partners for processing and shipping. Being as such, we are unable to cancel or change an order after it has been placed
How do I cancel my order?
How do I cancel my order?
After an order is placed, it immediately get's sent to our various partners for processing and shipping. Being as such, we are unable to cancel or change an order after it has been placed.
When will my order ship?
When will my order ship?
Gorgeous Living curates beautiful items from various partners that ship directly to you. With that in mind, lead times will vary. Visit our Vendors section for more information.
Shipping & Returns
Where do you ship?
Where do you ship?
Gorgeous Living ships domestically to all 50 states.
What is your return policy?
What is your return policy?
Certain vendors are not eligible for return or exchange. Visit our Shipping page for more information.
If you would like to return an item, please contact us with your order number and details about the product you would like to return. All custom orders and certain items may not be eligible to return. Please contact us before purchase to ensure your items are returnable, if this is a concern.
What if my item arrives damaged?
What if my item arrives damaged?
If your item arrives damaged, please reach out as soon as possible via our contact form or by email so we can make things right.
Please visit our Shipping page for more details.
How do I contact customer service?
How do I contact customer service?
You may contact the Gorgeous Living team at any time via our contact form or by email. We're excited to connect with you!
Can't find an answer?
Contact our customer support through the contact page and our team will get back to you as soon as possible.
